Effective Date: May 18,2021
1. INFORMATION WE COLLECT ABOUT ACCOUNT HOLDERS AND WEBSITE VISITORS
2. INFORMATION WE MAY COLLECT ABOUT CLIENTS
3. SOURCES OF INFORMATION WE COLLECT ABOUT YOU
4. HOW WE USE YOUR INFORMATION
5. WHEN AND WITH WHOM WE SHARE YOUR INFORMATION
6. HOW LONG WE KEEP YOUR INFORMATION
7. YOUR CHOICES
8. CHILDREN’S PERSONAL INFORMATION
9. HOW WE SECURE INFORMATION
10. STORAGE AND PROCESSING
12. HOW TO CONTACT US
Information You Provide
We collect information you provide when you:
We call this information Dock Account Data.
Information We Collect From Account Holders and Visitors to the Website
We also obtain information about Account Holders’ Clients when they interact with Account Holders’ private websites on the Dock Platform (“Private Shared Spaces”). We call this information Client Data. Client Data may include:
Facilitating/Restricting Access to Private Shared Spaces
Performing, Improving and Developing our Services
Communicating with You About our Services
Protecting our Services and Maintaining a Trusted Environment
Advertising and Marketing
If we send you marketing emails, each email will have instructions on how you can “opt out” of getting future marketing from us.
To learn about what choices you have about interest-based advertising and cross-device tracking, please see below.
We may share the personal information described in the “Information We Collect About You” section with the following categories of service providers and third parties:
With Clients of Account Holders
To facilitate access to Private Shared Spaces or transactions between Account Holders and Clients. For example, we may share information with Clients when Account Holders make or accept a payment or money transfer using our Services.
With our Service Providers
Business Transfers and Corporate Changes
Safety and Compliance with Law
With Your Consent
Aggregated and Anonymized Information
COOKIES AND OTHER SIMILAR AUTOMATED TECHNOLOGIES
When you interact with our online services, or open emails we send you, we obtain certain information using automated technologies, such as cookies, web server logs, web beacons, and other technologies. A “cookie” is a text file that websites send to a visitor’s computer or other internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an internet tag, pixel tag, or clear GIF, is a tiny graphic image that may be used in our websites or emails.
We use these automated technologies to collect your device information, internet activity information, and inferences as described above. These technologies help us to:
We set some of these automated technologies ourselves, but others are set by third parties who deliver services on our behalf. For example, we may use other companies’ web analytics services (described in the “Third-Party Analytics Services” section), which use automated technologies to help us evaluate how individuals use our websites.
Your browser can alert you when cookies are placed on your device, and how you can stop or disable them via your browser settings. Please note, however, that without cookies all of the features of our online services may not work properly. If you use a mobile device, you can manage how your device and browser share certain device data by changing the privacy and security settings on your mobile device. You can learn more about cookies and how to manage your preferences by visiting http://www.allaboutcookies.org.
THIRD-PARTY ANALYTICS SERVICES
We may use third-party analytics service providers to help us with our online services such as Google Analytics and Facebook. The analytics providers that administer these services use technologies such as cookies, web beacons, and web server logs to help us analyze how you use our online services. We may disclose your site-use information (including IP address) to these analytics providers, and other service providers who use the information to help us figure out how you and others use our online services.
ONLINE TRACKING AND INTEREST-BASED ADVERTISING
We and the service providers we use to advertise to you may collect information about your activities on Square. We use this information to advertise to you and to tailor our products and services to your interests. You may see certain ads on other websites because we use third-party services to advertise our services to you. We use these services to target our ads to you and others based on your demographics, interests and context. These third-party ad services track your online activities over time and across multiple websites by collecting your information through automated technologies, including third-party cookies, web server logs and web beacons. The ad services use this information to show you Dock ads that may be tailored to your individual interests. The information our ad services may collect on our behalf includes data about your visits to websites that serve Dock ads, such as the pages or ads you view and the actions you take on those websites. This data collection takes place both on our online services, and on third-party websites that serve our ads to you. This process also helps us figure out if our ads to you are effective.
Certain web browsers allow you to instruct your browser to respond to Do Not Track (“DNT”) signals to website you visit, informing those sites that you do not want your online activities to be tracked. At this time, our websites are not designed to respond to DNT signals or similar mechanisms from browsers.
We generally keep your information as long as reasonably necessary to provide you the Services or to comply with applicable law. However, even after you deactivate your account, we can retain copies of information about you and any transactions or Services in which you may have participated for a period of time that is consistent with applicable law, applicable statute of limitations or as we believe is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request, to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems with our Services, to assist with investigations, to enforce our Terms of Service or other applicable agreements or policies, or to take any other actions consistent with applicable law.
Dock as a Service Provider
Account Holders can access, change, or correct information that you have provided by logging into your Dock account at any time. Website visitors can make a request to us using the contact details below. We will need to verify your identity before granting access or otherwise changing or correcting your information.
Deactivating Your Account
If you wish to deactivate your account, Account Holders can do so by logging into your Dock account or by emailing us using the contact details provided below.
In order to provide certain Services, we may request access to location information, including precise geolocation information collected from your device. If you do not consent to the collection of this information, certain Services will not function properly and you will not be able to use those Services. You can stop our collection of location information at any time by changing the preferences on your mobile device. If you do so, some of our mobile applications will no longer function. You also may stop our collection of location information via mobile application by following the standard uninstall process to remove all Dock mobile applications from your device.
You can opt out of receiving promotional messages from Dock by following the instructions in those messages, by informing the caller that you would not like to receive future promotional calls, or by changing your notification settings by logging into your Dock account. You may only opt out of text messages from Dock by replying STOP. Opting out of receiving communications may impact your use of the Services. If you decide to opt out, we may still send you non-promotional communications, such as digital receipts and messages about your account or our ongoing business relations.
ONLINE BEHAVIORAL OR INTEREST-BASED ADVERTISING
Third-Party Online Behavioral or Interest-Based Advertising Services on Websites (including Mobile Websites)
Some of the advertising platforms that we use to collect information from or about you in order to provide more relevant advertising to you on websites participate in the DAA Self-Regulatory Program for Online Behavioral Advertising. This program offers a centralized location where users can make choices about the use of their information for online behavioral advertising. To make choices about the use of your information for online behavioral advertising on websites, please visit the Digital Advertising Alliance Webchoices tool. If you opt out of online behavioral advertising using this method, this opt-out will only apply to the specific browser or device from which you opt out.
Some of the advertisers, advertising technology companies, and service providers that perform advertising-related services for us may be members of the Network Advertising Initiative (NAI), a cooperative of online marketing companies that offers a centralized tool for opting out of interest-based advertising delivered to each of its member companies. If you would like to opt out of the NAI’s members’ use of information from or about you on websites, please visit the NAI’s opt-out of interest-based advertising page. If you opt out of interest-based advertising using this method, this opt-out will only apply to the specific browser or device from which you opt out.
Third-Party Online Behavioral or Interest-Based Advertising Services Within Mobile Applications
Some of the advertising platforms that we use to collect information from or about you in order to provide our advertising to you within mobile applications participate in the DAA Self-Regulatory Program for Online Behavioral Advertising. This program offers a mobile application called the “AppChoices,” which provides a centralized location where you can make choices about the use of your information for online behavioral advertising within the mobile environment. The AppChoices application can be downloaded from your mobile device at www.aboutads.info/appchoices or from your device’s app store. If you opt out of online behavioral advertising using this method, this opt-out will only apply to the specific browser or device from which you opt out.
On your mobile device, you may also go to your device settings and select “Limit Ad Tracking” (for iOS devices), or “Opt out of Interest-Based Ads” (for Android devices), which will allow you to limit our use of information collected from or about your mobile device (such as precise location data) for the purposes of serving online behavioral advertising to you.
RIGHTS OF CALIFORNIA RESIDENTS
If you live in California, the following additional rights apply to you.
Right to Know
You may have the right to request, up to twice in a 12-month period, to see the following information about the personal information we have collected about you during the past 12 months:
California law gives you the right to ask if we disclose your personal information to third parties for their direct marketing purposes (we do not disclose your personal information for others’ direct marketing purposes). It also gives you the right to ask if we sell your personal information to third parties (we do not sell your personal information and have not done so in the past), and if we did (which we don’t), you’d have the right to opt out of such sales.
Right of Deletion
You have the right to ask us to delete the personal information we have collected from you (subject to exceptions the law provides). Please note that you may no longer be able to use our Services if you delete your personal information.
Right of Non-Discrimination
You have the right to not be discriminated against if you exercise these privacy rights. We will not discriminate against you, deny, charge different prices for, or provide a different quality of goods or services if you choose to exercise these rights.
How to Exercise Your Rights
To help protect your privacy and maintain security, we take steps to verify your identity before granting you access to your personal information or complying with your request.
You may designate an authorized agent to make a request on your behalf as permitted under law, though before we process that request, we will require that you provide the authorized agent written permission to do so and verify your identity directly with us.
To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.
Our Services are general audience services not directed at children under the age of 13. Children under the age of 13 are prohibited from becoming Account Holders. If we learn that any information we collect has been provided by a child under the age of 13, we will promptly delete that information.
We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, and misuse, and unauthorized access, disclosure, alteration, and destruction. Nevertheless, the internet is not a 100% secure environment, and we cannot guarantee absolute security of the transmission or storage of your information. We hold information about you both at our own premises and with the assistance of third-party service providers.
We only use third-party service providers to process and store your information in the United States.
Dock Labs, Inc.
548 Market St
San Francisco, California 94104-5401 US