It has truly been a game changer for how our reps are selling. If we were to take Dock away from our Sales teams, they would be very upset with us.
You build a champion by providing them the information that they need to go internally and get buy in and get the team excited... We've actually had customers that are doing to a business case to their CFO just pull up the Dock and scroll through it.
I will admit: I was skeptical of deal rooms for the longest time. We absolutely love Dock and how we set ours up. It does some serious heavy lifting. We are constantly coming up with new ways to use it. Consider me a skeptic turned believer.
The biggest thing that I love about Dock... is it's just elevated the quality of follow-up.
If you show your AEs Dock... They, like, immediately fell in love with it.
I don't know how many times I've been DM'd in Slack the words "I love Dock."
I love Dock. I think every CS team should have it.
The team really embraced it. One of our reps put together, like, twenty Dock sites in a week. I could tell at that point this is something that's really needed.
Fellow Account Executives... I am telling you, check out Dock. Default onboarded Dock a week ago, and we are already seeing incredible value. This isn't even a paid post - I just know I wish I knew about Dock sooner.
I’ve had multiple people in both Sales and CSM tell me “Dock is the best product we’ve bought”
Dock is absolutely the most impactful piece of software i've ever used as a seller in 20+ years of selling.
The layout helps your champion look super buttoned up while they take your proposal to executives. It's easy to share, and the insights Dock provides help loop in new decision-makers and find where a buyer is in the process.
Dock has changed the follow up game. After every intro call, I will send over a Dock that has tons of content, a demo video, customer success info, etc. It makes it so easy to provide the customer will all information needed. Dock is improving my deal cycles tremendously.
What I have been looking for! Portal for prospects. Sales to CS handoff. Customer onboarding. Customer value tracking. Soon renewals. Excited by the flexibility of this product and quick learning curve.
Y'all have been a crucial part of how we brought in multiple WHALE accounts in Q4. And don't get me started with what [our] team have done post-sales. 🫶
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