Sales and customer teams at leading companies use Dock
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Why Sales Leaders Love Dock

Learn how our customers use Dock to elevate their follow-up process.

31% increase in win rate
for sales follow-up

Learn how Andrew Hollis, Director of Sales at Nectar, uses Dock to close more deals.

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Personalized follow-up
at scale

Learn how Stephen Ruff, Co-Founder of Champify, uses Dock to support his "educate, don't sell" philosophy.

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Empower your reps with a
repeatable follow-up process

Most reps send sporadic follow-up emails with tons of links and attachments.

With Dock templates, sales leaders can replicate the follow-up process of their top reps across the entire organization.

Launch a sales room in a few clicks. Create company-wide templates to standardize how reps collaborate with customers.

Standardize content sharing. Control what content reps put in front of customers. Push updates to multiple customer workspaces at once with synced sections.

Adapt to your deal cycle. Reps can unveil workspace sections like pricing and security reviews as customers progress through the deal cycle.

Dock is elevating the quality and shortening the time for our new reps to give A-tier follow-up.

Andrew Hollis
Co-Founder and VP of Sales, Nectar

Enable your deal champions with a
white-glove buying experience

Emails and attachments get lost over a long deal cycle. With Dock, your buyer champion always knows where to find what they need.

Dock adds structure to messy buying processes and gives buyers one highly shareable resource to sell your solution internally.

Impress your deal champion’s boss.

Sales teams are left out of the room for most buying conversations.

Dock makes sure you’re properly positioned when your point of contact makes the internal case to their buying team.

Move deals forward with mutual action plans.

It's hard for buyers to navigate the multiple stages of a deal—from economic approval to legal and security review.

Dock lets you create mutual action plans to hold buyers to a timeline.

Dock is a really easy way to get internal exposure. We've actually had customers doing a business case to their CFO, pull up the Dock and just scroll through it.

Stephen Ruff
Co-Founder of Champify

Boost rep efficiency with
tools for every buyer touchpoint

Don’t lose deals to inefficient sales processes.

Dock makes your reps more productive by speeding up personalization, content sharing, and pricing proposals.

Personalize workspaces at scale. Never waste time on personalization thanks to auto-populated customer fields and logos.

Organize customer-facing content. Dock’s built-in Content Management platform means reps can easily find and share marketing resources.

Create close-worthy proposals. Add pricing proposals to a sales room in a few clicks — without involving a designer.

Improve deal visibility by
tracking buyer engagement.

Separate serious buyers from time wasters. Dock’s sales room analytics help sales teams understand which deals are likely to close — and which deals need a little more love.

Track stakeholder activity in your sales room. Dock’s notifications and analytics show which buyer contacts are accessing your sales room and when.So you can always track when internal buying conversations are happening.

Predict buying interest with analytics. Buyers who don’t engage with your sales room aren’t going to close. Dock gives sales teams a more accurate buying signal to improve deal forecasting.

With Dock, we're finding who the high-quality accounts are. 

If they're looking at Dock a lot, it's a huge sign they're going to buy.
If I had a prospect go over 12 views on my Dock, they had like a 97% chance of closing. It was ridiculous.

Andrew Hollis
Co-Founder and VP of Sales, Nectar

Dock Features

Dock gives you the tools to transform the customer experience.

Track buying signals

Email gate a workspace to track which stakeholders have accessed your sales room.

Collect esignatures

Sign order forms directly in the sales room.

Dynamic action plans

Keep customers on track with templatized action plans.

Share security profiles

Templatize your security info to get ahead of security reviews with enterprise buyers.

Secure sharing

Add password protection or domain verification to workspaces.

Flexible editor

Editing a Dock workspace is as
easy as editing a document.

Pricing and order forms

Drop in pricing quotes in a few clicks.

Custom branding

Add your logo, color scheme, and customer logos.

Embed anything

Embed any file format like PDFs, videos, and images. Or embed your favorite software from Google Slides, to Loom, to Figma.

Dock apps integration

Share info more securely

You choose who can see your workspaces.

Protect workspaces by email, domain, or
authenticate access through magic links
or Google Sign In.

Sales leaders love Dock

Dock Customer Loom
"Dock has changed the follow up game. After every intro call, I send over a Dock that has tons of content, a demo video, customer success info, etc. It makes it so easy to provide the customer will all information needed. Dock is improving my deal cycles tremendously.
Erin Faverty
Erin Faverty
Head of Customer Success, Origin
“The Lattice team loves Dock! The platform streamlines the buying experience and empowers our champions to make the case for our product to internal stakeholders at their companies.”
Dini Mehta
Dini Mehta
CRO, Lattice
Dock Customer Loom
"We've been using Dock for almost a year now and it's been a game changer for our sales teams. It's been such a help to create templatized Docks for the masses and customized ones for specific one-offs. Alex and the team are always available to chat, respond quickly, and actually implement feedback!"
Brittany Soinski
Paul Yoon
Director of Sales, Mid-Market, Marqii

Frequently asked questions

Need more information? Contact our sales team →

How do account executives use Dock?

Account executives use Dock a few different ways:

Intro/Demo Follow Up: After a call, every AE sends over a long email with too many links and attachments. With Dock, AEs send a single trackable link that hosts all of the sales, marketing, and product collateral.

Enable Champions: Dock helps AEs package everything champions needs to know in one place that can easily be shared with internal stakeholders

Differentiate from the Competition: Dock makes it easy for AEs to provide a personalized buying experience for prospects.

Manage Complex Deals: Dock gives AEs the tools to manage complex deals from mutual action plans to shared notes.

How do sales engineers use Dock?

Sales Engineers use Dock to manage proof-of-concepts. Dock workspaces can be used to store key information like project timelines, product documentation, key stakeholders, success criteria and more. Check out one of our templates to get started.

How does sales leadership use Dock?

Sales leaders use Dock to build a repeatable sales process. With company templates, Sales leaders  control how Sales reps share information with prospects and make sure everyone is following the right steps to get a deal done.

What type of sales cycle does Dock support? SMB? Mid-Market? Enterprise?

Dock supports the full range of sales cycles from smb/transactional to mid-market and enterprise deals. The main difference is the type of template that an AE would use with prospects.

For more transactional deals, AEs use a simple template with basic personalization. For these deals, Dock provides a standard way to share your complete offering with a prospect.

Check out Dock's SMB/Transactional Sales template.

For complex deals, AEs use a more in-depth template with personalized content. For these complex deals, Dock provides tools like mutual action plans to help guide the sales process. And Dock provides a way to share different pieces of content as the sales cycle progresses.

Check out Dock's Enterprise sales template.

Does Dock work for product-led growth companies?

Dock helps AEs at PLG companies build the case to senior leadership and IT around why the company needs to upgrade the account. Dock makes it easy to capture product usage, explain the higher tier offering, detail next steps and share customer success stories.

Try Dock's product-led sales template.

Do prospects actually use Dock?

We’ve found prospects are excited to use Dock as it’s a frictionless experience. Prospects don’t need to create a login/password to engage in a Dock workspace. They just put in their email and on the backend sales reps have security controls for specific domains and emails. In practice, Dock is just a link, which is the atom of the Internet. Everyone is comfortable with the concept of links.

Dock is just a link, which is the atom of the Internet. Everyone is comfortable with the concept of links.

That being said, our best practice is to introduce Dock workspaces on a call and within follow up emails. That way clients know what to expect and what resources are available within the workspace.

Importantly, when  prospects don’t engage with a Dock workspace it’s a great signal to the sales rep on the quality of the buyer. It helps a sales rep understand whether it makes sense to spend more time working on that deal or move on to someone who is more engaged.

What kind of analytics does Dock track?

Dock provides the following analytics:

Views: track when someone views a Dock workspace

Clicks: track when someone clicks on a link

Downloads: track when someone downloads a PDF

PDF Time Spent: track how much time someone spends viewing a PDF and time spent per page (soon)

Drop off Report: track which PDF page someone left (soon)

Action Plan Activity: track progress within our shared project plan

When there’s a new workspace view, Dock will send an email notification to the workspace owner.

Does Dock integrate with Salesforce? What about Hubspot?

Dock currently integrates with Salesforce and the Hubspot integration is coming soon.

Here’s how the CRM integration works:
- Link Account/Opportunity Data with Dock Workspaces
- Pull in new clients directly from the CRM
- Access Dock workspace links from the Account or Opportunity record

How does Dock enable customer champions?

Dock gives customer champions a single link to share with internal stakeholders. This link tells the company’s complete story and the value they are going to provide to the customer.

Does Dock support mutual action plans?

Dock gives sales teams the tools to create and share mutual action plans. Learn more

What is a sales portal / digital sales room?

Sales Portals (also known as a Digital Sales Room) host product, sales and marketing content that helps buyers make a purchase decision. Sales portals host all of your existing content including case studies, FAQs, sales content, pricing proposals, pitch decks, demo videos, mutual action plans, and more.

Sales Portals / Digital Sales Rooms Deep Dive
- Build a differentiated buyer experience that helps customers understand your value
-Syncs with popular CRMs and sales tools like Salesforce. Easy for sales reps create sales portals as part of their workflow
-Create sales portal templates based on sales enablement best practices
-Collaborate in real-time between sales people and prospects
-Track buyer engagement with content and the deal
-Get buyer engagement insights to inform forecasting
-Drip content throughout the sales cycle to match the buyer journey
-Empower champions with the information they need to convince internal stakeholders and decision-makers
-Share marketing content with the sales team via the template library
-Improve how companies approach virtual sales and share sales collateral

What's the best way to get started with Dock?

Get started with one of our sales templates.