What I have been looking for! Portal for prospects. Sales to CS handoff. Customer onboarding. Customer value tracking. Soon renewals. Excited by the flexibility of this product and quick learning curve.
Dock has changed the follow up game. After every intro call, I will send over a Dock that has tons of content, a demo video, customer success info, etc. It makes it so easy to provide the customer will all information needed. Dock is improving my deal cycles tremendously.
The layout helps your champion look super buttoned up while they take your proposal to executives. It's easy to share, and the insights Dock provides help loop in new decision-makers and find where a buyer is in the process.
Dock is absolutely the most impactful piece of software i've ever used as a seller in 20+ years of selling.
I’ve had multiple people in both Sales and CSM tell me “Dock is the best product we’ve bought”
Fellow Account Executives... I am telling you, check out Dock. Default onboarded Dock a week ago, and we are already seeing incredible value. This isn't even a paid post - I just know I wish I knew about Dock sooner.
The team really embraced it. One of our reps put together, like, twenty Dock sites in a week. I could tell at that point this is something that's really needed.
I love Dock. I think every CS team should have it.
I don't know how many times I've been DM'd in Slack the words "I love Dock."
If you show your AEs Dock... They, like, immediately fell in love with it.
The biggest thing that I love about Dock... is it's just elevated the quality of follow-up.
Dock was easy to implement, the whole team adopted it quickly, and it has been a game changer for sharing content with prospects and seeing what resonates with them. The ability to keep all content accessible from a central place has created significant efficiencies for marketing, too.
My new favorite tool. Our Sales, CS, and Tech teams love it for ease of having everything all in one place to keep things efficient, clear, and simple for us and our clients.
Great tool, all my prospects love it too! As someone who works in sales, it's a great way to stay organised and to keep an eye on what my prospects are most interested in. Probably one of my most used tools besides our CRM.
Dock is amazingly easy to use, speeds up workflows, and gives our team more time back in their day. I'm in Dock daily, and thankful we have it. I'm saving time that I can redeploy to more strategic tasks.