Buyer AI Chat
Answer buyer questions with AI Chat
Dock AI answers questions in any workspace or playbook.
Answer buyer questions in sales rooms
Buyers get answers from shared workspace content and approved external agents, without waiting for their rep.
Answer rep questions in playbooks
Reps ask a playbook for product and process answers. Add internal agents to connect more of your team’s knowledge.
Give each chat its own expertise
Connect an agent with the instructions and sources each audience needs.
Competitor answers
Answer buyer comparisons using approved positioning.
Dock AI
From your competitive playbook
Playbook
Product questions
Give reps quick answers from product and pricing content.
Objection handling
Help your team handle objections with your playbook.
Find asset
Surface the right approved resource for the conversation.
Custom agents
Build an agent for the knowledge your team needs most.
The right answers.
The right boundaries.
Give each audience answers from the right sources, with clear boundaries for what stays internal.
Buyer-safe by design
Workspace chats use shared content by default. External agents extend their knowledge using approved sources.
Track every conversation
Understand what buyers need and where your team gets stuck.
Find your next deal signal
See buyer questions in the workspace activity feed. Spot engaged stakeholders and content your deal room is missing.
Close the training gaps
See what reps ask in playbooks, then turn recurring questions into clearer content and better training.
Get started with AI Chat
Available on all free and paid plans.
Where can I use AI Chat?
Use AI Chat in Dock workspaces and playbooks. Buyers can ask questions in a shared sales room, while reps can get answers from their playbooks.
What does a buyer chat use to answer questions?
Workspace chats use shared content by default. Approved external agents can add knowledge from the sources you choose.
Can I give a chat its own expertise?
Yes. Connect an agent with the instructions and sources that fit the audience, such as product questions or competitor comparisons.
Can I see what buyers are asking?
Buyer questions appear in workspace activity, helping your team understand what stakeholders need and where shared content could improve.
Which plans include AI Chat?
AI Chat is available on all free and paid plans. The setup guides above explain how to configure it for workspaces and playbooks.
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