Loom's 3 Mantras for Customer Success

Brittany Soinski adheres to 3 core mantras for a successful CS team:Fail gloriously, no egos, and best ideas win.By following through on these 3 values at Loom, she has developed a team that is unafraid of experimenting to find the best possible outcomes.

March 12, 2024

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Loom's 3 Mantras for Customer Success

March 12, 2024

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Episode Summary

Brittany Soinski adheres to 3 core mantras for a successful CS team:Fail gloriously, no egos, and best ideas win.By following through on these 3 values at Loom, she has developed a team that is unafraid of experimenting to find the best possible outcomes.

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