Pendo Customer Support ROI Calculator

What Makes it Great

• Customizable Inputs: Users can tailor the calculator to their specific operations by entering key metrics like ticket volume and hourly support staff costs, ensuring the results are relevant.
• Dual Value Focus: Highlights both time and cost savings, helping users see how Pendo addresses operational efficiency on multiple fronts.
• Straightforward Design: The tool’s clean layout and easy-to-understand fields make it simple for users to input data and immediately grasp the outcomes.
• Actionable Next Steps: Offers options to email results or schedule a demo, encouraging users to act on their interest and learn more about Pendo’s capabilities.
• Clear ROI Visualization: The results include a concise breakdown of annual savings and hours saved, making it easy for stakeholders to understand the platform’s value.

🎯 Takeaway Tip

When building an ROI calculator, add a feature that lets users download or share the results in a ready-to-present format, like a PDF or slide deck. For example, include a “Download Report” button that generates a detailed summary of their input and the projected savings. This makes it easier for users to share insights with stakeholders and justify the potential investment.