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How to hire early-stage customer success teams

Joseph Schmitt, VP of Customer Success at UpKeep, gives his advice for hiring early-stage customer success teams.

October 31, 2023

Full Episode

Growing a CS Team: Joseph Schmitt on leading success at UpKeep

October 9, 2023

Related Clips

How Customer Success Teams Can Close Sales

How Delegation Changes from Manager to VP

Customer Success for Non-Technical Customers

How UpKeep segments customer tiers

How to Retain Top Talent at Startups

Selling to non-tech-savvy customers

Should you separate professional services from customer success teams?

Renewals & Expansion: How to drive growth as a CSM

How to Sell to a Non-Tech Savvy Buyer

Delegation & Leadership: What's the difference between a VP and a Manager?

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Copyright © 2024 Dock Labs, Inc.All rights reserved.
Grow & Tell
/
Episodes

How to hire early-stage customer success teams

October 31, 2023

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Episode Summary

Joseph Schmitt, VP of Customer Success at UpKeep, gives his advice for hiring early-stage customer success teams.

Related Clips

How Customer Success Teams Can Close Sales

How Delegation Changes from Manager to VP

Customer Success for Non-Technical Customers

How UpKeep segments customer tiers

How to Retain Top Talent at Startups

Selling to non-tech-savvy customers

Should you separate professional services from customer success teams?

Renewals & Expansion: How to drive growth as a CSM

Links and References

Transcript

Never miss an episode.
Subscribe now.

Thanks for subscribing! We'll email you when we publish an episode.
Oops! Something went wrong while submitting the form.
Copyright © 2023 Dock Labs, Inc.All rights reserved.