What "Customer-Centricity" Means Today

Wynne Brown, Former CS Leader at companies like GitHub, Fable, RocketReach, and DocuSign, explains her theory of Buyer 3.0 and what it means for today's customer success teams

October 31, 2024

Full Episode

The Fixer: How Wynne Brown revamped CS at GitHub, Seal Software, Fable & more

October 28, 2024

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Transcript

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What "Customer-Centricity" Means Today

October 31, 2024

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Episode Summary

Wynne Brown, Former CS Leader at companies like GitHub, Fable, RocketReach, and DocuSign, explains her theory of Buyer 3.0 and what it means for today's customer success teams

What "Customer-Centricity" Means Today

Full Episode

The Fixer: How Wynne Brown revamped CS at GitHub, Seal Software, Fable & more