AI for Customer Success

Automation and AI isn't just for engineering teams.Chief Customer Officer at Lattice, Gillian Heltai, thinks that automation has a place in creating efficient processes for CS teams.

Full Episode

Customer Experience Teams: Gillian Heltai on building Lattice's CX program

September 11, 2023

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Transcript

Grow & Tell

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AI for Customer Success

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Episode Summary

Automation and AI isn't just for engineering teams.Chief Customer Officer at Lattice, Gillian Heltai, thinks that automation has a place in creating efficient processes for CS teams.

AI for Customer Success

Full Episode

Customer Experience Teams: Gillian Heltai on building Lattice's CX program